As companies chase efficiency, it's no surprise that today's customer service call is more likely to be answered by a bot than by the much-maligned, outsourced operators of the past. Executives ...

Wylie Wong is a freelance journalist who specializes in business, technology and sports. He is a regular contributor to the CDW family of technology magazines. When it comes to hiring, Los Angeles ...

Jeff Carlson writes about mobile technology for CNET. He is also the author of dozens of how-to books covering a wide spectrum ranging from Apple devices and cameras to photo editing software and ...

Data is a critical component of SEO content strategy. Basing your writing on reliable data shows a commitment to accuracy, building your authority and credibility in readers’ eyes. This approach to ...

President Donald Trump's administration warned on Tuesday the United States could impose fees or restrictions on European service providers in response to what it called “discriminatory” actions ...

This guide was reviewed by a Business News Daily editor to ensure it provides comprehensive and accurate information to aid your buying decision. Modern businesses run on data. Companies regularly ...

Robert Kelly is managing director of XTS Energy LLC, and has more than three decades of experience as a business executive. He is a professor of economics and has raised more than $4.5 billion in ...