As companies chase efficiency, it's no surprise that today's customer service call is more likely to be answered by a bot than by the much-maligned, outsourced operators of the past. Executives ...

“Poll finds inflation is taking heavy toll” as “president downplays affordability concerns,” USA Today says on Friday’s front page. “Economy sinking Trump’s ratings,” the Los Angeles Times says.

Led by the International Fact-Checking Network (IFCN) at the Poynter Institute, the #CoronaVirusFacts united more than 100 fact checkers around the world in publishing, sharing, and translating facts ...