Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. CRMs, Excel spreadsheets, web-based measurement tools and reports of all kinds—now it’s all ...

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In recent decades, the definition of leadership has been changing, and an emphasis on emotional intelligence has emerged. Emotional intelligence, or EQ, has become recognized for its correlation to ...

Analytics dashboards are fading — GenAI and agentic AI are giving orgs real-time insights that lead straight to action, not just reports. I recently attended a series of marketing-centric webinars ...