Businesses must emphasize the importance of clear processes for requesting, reviewing, approving, and implementing changes, rigorous testing and validation, and continuous improvement to ensure ...

Change management is among the most complex and challenging processes Global 2000 organizations face. Indeed, many IT service quality problems can be linked directly to poor change-management ...

Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. A lot has changed since then: Cloud platforms have replaced mainframes, minis, client-server ...